To access the Orbus Help Center and all its content, you'll need an active user account. Follow the instructions below to set up or gain access to your account.
Existing End-Users
If you've previously interacted with the Orbus Support team—either by submitting a ticket or being added as a CC—you likely already have an inactive end-user account. You can easily activate your account by following these steps:
- Go to the Sign-in screen
On the sign-in page, click Forgot password?
- Submit your email address
Enter your business email address and press Submit. - Check your email
Look for an email from Orbus Software, and click on the Set a new password link. - Set your new password
Enter a new password that meets the requirements, and click Change Password.
Once you've set your password, you’ll have full access to the Orbus Help Center
New End-Users
If you're a new user who has never interacted with Orbus Software's Support team, you'll need to request an account to gain access to the Help Center.
- Go to the Sign-in screen
On the sign-in page, click Sign up?
- Enter Your full name and Your email and press Sign up
- You will receive a welcome email
Follow the Activate account link
- Set your password
set your password, ensuring it meets all password requirements. Once complete, click Set Password.
After setting your password, you'll have full access to the Orbus Help Center.