To access the Orbus Help Center and Academy and all its content, you'll need an active user account. Follow the instructions below to set up or gain access to your account.
Your Help Center login will also enable you to access the Academy and Forum.
Existing End-Users
If you've previously interacted with the Orbus Support team - either by submitting a ticket or being added as a CC - you likely already have an inactive end-user account. You can easily activate your account by following these steps:
- Go to the Sign-in screen
On the sign-in page, click Forgot password?
- Submit your email address
Enter your business email address and press Submit. - Check your email
Look for an email from Orbus Software, and click on the Set a new password link. - Set your new password
Enter a new password that meets the requirements, and click Change Password.
Once you've set your password, you’ll have full access to the Orbus Help Center.
New End-Users
If you're a new user who has never interacted with Orbus Software's Support team, you'll need to request an account to gain access to the Help Center.
- Go to the Sign-in screen
On the sign-in page, click Sign up?
- Enter Your full name and Your email and press Sign up
- You will receive a welcome email
Follow the Activate account link
- Set your password
set your password, ensuring it meets all password requirements. Once complete, click Set Password.
After setting your password, you'll have full access to the Orbus Help Center.